Privacy Policy
Effective Date: December 15th 2025
Thrive in Life Foundation | www.emmaromano.com.au
Thrive in Life Foundation (ABN: 34 261 731 249) is committed to protecting your privacy and handling your personal information with care, integrity, and transparency, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By visiting our website, engaging with our services, or providing your personal information to us, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
We may collect personal information that is reasonably necessary to deliver our services, including:
Full name
Email address
Phone number
Postal or residential address
Payment and billing details
Any other information you voluntarily provide through forms, registrations, purchases, or direct communication with us
2. How We Collect Personal Information
We collect personal information directly from you when you:
Complete forms on our website
Register for newsletters, programs, events, or trainings
Make purchases or bookings
Communicate with us via email, phone, or other channels
Agree to our Terms and Conditions
We may also use basic website tools to enhance user experience. At this time, we do not knowingly use tracking technologies such as Google Analytics or Facebook Pixel.
3. Why We Collect Your Personal Information
We collect and use your personal information to:
Provide and deliver therapy services, practitioner training, programs, and resources
Process payments and issue confirmations or receipts
Communicate with you regarding bookings, enquiries, or service-related matters
Send marketing or informational communications where you have opted in
Meet our legal and regulatory obligations
Improve and refine the quality of our services
You may unsubscribe from marketing communications at any time by using the unsubscribe link provided or by contacting us directly.
4. Third-Party Services
We may share your personal information with trusted third-party providers who support the operation of our business, including:
Stripe – secure payment processing
Tekmatix – customer relationship management, email communications, and course delivery
These providers manage your data in accordance with their own privacy policies and applicable laws.
5. Data Security
We take reasonable and appropriate steps to safeguard your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored on secure, password-protected platforms.
While we are committed to protecting your data, no method of electronic transmission or storage can be guaranteed as completely secure.
6. International Data Transfers
To the best of our knowledge, your personal information is not transferred or stored outside of Australia.
7. Accessing or Correcting Your Information
You may request access to, or correction of, the personal information we hold about you by contacting:
Email: [email protected]
We will respond to all requests within a reasonable timeframe and in accordance with our legal obligations.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on our website, and the effective date will be revised accordingly. Where appropriate, we may also notify you by email.
9. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or how your personal information is handled, please contact:
Thrive in Life Foundation
Email: [email protected]
Website: www.emmaromano.com.au
